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Prompt response and service

Apr 01, 2021

Our factory is focus on manufacturing wiper blades for more than 15 years. we are very concerned about RFQ in, and we get a lot of customers here.  I would like to talk about a recent shipment of a customer.

Trinidad and Tobago, do you know this country? to be honest, I did not know that until the customer replied  me.I have never heard of this country before.

In the RFQ, the customer wants a wiper blade, no parameters. And just said they wanted to begin a new project.Fortunately, the customer reply me when he received my e-mail. the picture we send to them did not meet his requirement. but the guidance we gave him make he believe we are a professional wiper blades factory and they tell us the specifications they want.

And then I make out a detail program. The customer was very satisfied after reading and let me give him more information about the product, such as pictures, brochures, the main components, etc.

Customer required quick delivery, but it was January then, that is to say China's Spring Festival is coming soon,  I truthfully tell him the situation to get his understandings. the customer is satisfied with our factory and the product. Before the Spring Festival ,I contacted him and asked him when are you going to order? Customers said that they had to think about it, if they need, they will contact me without hesitate.

During the Spring Festival I received his e-mail saying he is going to place the order and let me send him PI. I am happy to send him the PI, the customer soon confirms and  transfer deposit. it's very fast, I have a little bit surprise.

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